TERMS AND CONDITIONS / PRIVACY POLICY

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using the service, You agree to the collection and use of information in accordance with this Privacy Policy. For the purposes of this Privacy Policy:

– Account means a unique account created for you to access our service or parts of our service.

– Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

– Personal Data is any information that relates to an identified or identifiable individual.

– Service refers to the Website.

– Usage Data refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit).

While using our service, We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to : Email address, First name and last name, Phone number; Address, State, Province, ZIP/Postal code and City.

We will not sell, distribute or lease your personal information to a third party unless we have your permission or are required by the law to do so. If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible, using the address youruncultured.com and we will change it for you.

 

EXCHANGE/RETURN OF PRODUCTS

Please Note That We May From Time To Time Change The Terms Of The Policy That Govern Your Return/exchange Of An Order For Products On Uncultured.com. Every Time You Wish To Use The Portal, Please Check The Policy To Ensure You Understand The Terms And Conditions That Apply At That Time.

(A) You May Initiate The Request Of An Exchange/return Of A Product If:

(B) Both The Product And Shipping Package Have Been Damaged;

(C) Product Is Defective;

(D) Parts Of The Product Or Accessory Is Missing;

You Can Exchange/return The Product(S), Purchased From Us Provided The Product(S) Satisfy Below Mandatory Conditions:

The Product Has Not Been Worn, Cleaned Or Tampered With By You.

The Brand Tags, Original Packaging Material, Accompanying Accessories Are Intact And Not Altered, Damaged Or Discarded By You.

The Product Is Not Altered, Unless Proven Vendor Defect.

Return Is Being Initiated Against The Order Under Which It Was Bought And The Product Matches Our Records.

There Is No Foul Odour, Perfume, Stains, Dents, Scratches, Tears Or Damage On The Product.

The Product(S) If Bought As A Set Should Be Exchanged As The Complete Set.

Products Returned Should Be In Unused, Undamaged, Unwashed And In A Saleable Condition.

We Are Satisfied That The Product Has Not Been Rendered Defective Or Unusable.

A Video Recording Of The Origiinal Unboxing Of The Product Showing The Defected/missing/damaged Item Is Mandatory And Uncultured Have The Rights To Reject Your Exchange/return If You Do Not Have The Video.

Return Of Purchased Products Are Facilitated Through Our Reverse-logistics Partners. On Receipt Of Request For Return Of Product On Uncultured.com And The Same Being Duly Acknowledged By Us, Our Reverse-logistics Partners May Get In Touch With You In Order To Collect The Purchased Products From You.

We Reserve The Right To Reject The Exchange/return Request For A Product If It Does Not Satisfy The Aforementioned Conditions.